I/D/E/A The Automotive Specialist...Supplying Collision Repair Tools and Auto Repair Shop Supplies
The Automotive Specialist 1-800-635-9261
 

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I/D/E/A FAQ's



Ordering
We make ordering easy...so you can focus on your business. Order online with our fully e-commerce web site. Or call our friendly, knowledgeable Customer Service Representatives. They are always happy to answer your questions and assist you with your order!

Shipping and Handling
We take extra precautions when shipping to ensure that your order arrives in perfect condition. Products are usually shipped within 3 to 5 business days of placing your order. Product enhancements may increase this time estimate.

Payment Options
We accept VISA, MasterCard, or American Express at the time you place your order.

Product Samples
Product samples may be ordered online by clicking on the “Request a Sample” tab above or by calling our customer service representatives at 1.800.635.9261 and they will be pleased to send samples of any items you are interested in.

What is a MAP Policy?
Many manufacturers have a MAP Policy that their authorized distributors must abide by. Manufacturers set MAP, or Minimum Advertised Price policies in order to keep the integrity of their products as well as protect their small local distributors. Although they have this policy in place, it doesn't mean that we, as a distributor, are required to sell the products at that price, we only have to advertise at that price. So what does this mean to you, our customer? It means that many times we are able to offer a better price on an item if you just give us a call or send us an email. If you have a question on a price, please call a member of our knowledgeable sales staff at 1-800-635-9261.

 

 

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1 Idea Way Caldwell, ID 83605