| Our “100% Guarantee” means that you must be
completely satisfied with your order or you may return it for a credit, an
exchange, or a full refund. And, yes, you may even return items that were
personalized just for you and you won't owe a penny.
If you have a problem
with your order, or would like to return it, please contact our Customer
Service Department at 1-800-635-9261, they will handle your complaint
quickly and professionally. To make things even more convenient for you, a
UPS call tag will be issued to have the return merchandise picked up and
shipped back to our facility.
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